Better emergency management starts with better understanding.

Disaster Scout works with councils, government agencies, emergency services, businesses and organisations to make preparedness, public information and crisis communication clearer, more useful and more human.

We bring real-world emergency management experience together with a strong understanding of how people actually find, interpret and act on information when things get messy.

Consulting shouldn’t end with a PDF.

The best strategies, plans and frameworks are the ones people can actually use.

We work alongside teams to understand the problem, simplify what isn’t working and build solutions that make sense operationally as well as for the people on the receiving end.

That might mean reviewing the way warnings are written, redesigning how emergency information is presented, building a preparedness program, strengthening crisis communications or helping a team develop capability before the next event tests it.

How we can help

  • Clearer warning strategies, templates, processes and public-facing information designed around what people actually need to know and do.

  • Support with crisis communication planning, messaging frameworks, spokesperson preparation and the systems needed to communicate quickly and confidently when the pressure is on.

  • Practical preparedness programs, workshops and resources for communities, organisations and businesses that move beyond awareness and help people make real decisions.

  • Custom training, mentoring and exercises designed around your organisation, your people and the challenges they are actually likely to face.

  • Reviews and advice across emergency websites, maps, dashboards, apps and public information systems, with a focus on making complex information easier to navigate and understand.

  • Independent advice, reviews and project support across emergency management, public information, preparedness and recovery.

We’ll walk alongside you until you’ve got this.

So, where do you need support?

A different kind of advisory.

Disaster Scout was built around a simple idea: emergency management works better when we stop designing only for the system and start designing for the people who have to use it.

That means asking different questions, challenging things that have become “the way we’ve always done it” and being willing to make complicated systems simpler.

We care about the operational reality.

We care about the public experience.

And we think good emergency management needs both.

Led by Morgan Dunn

  • Morgan Dunn

    Morgan’s experience spans public information and warnings, live incident operations, intelligence, preparedness, recovery and cross-agency emergency management across Australia and Canada.

    She has worked inside the systems Disaster Scout now helps organisations improve, bringing both operational understanding and a strong focus on the way people actually experience emergency information.